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Servicetrade x Sage Intacct

Sync your service ops with Sage Intacct

Invoices, jobs, and customer records flow from ServiceTrade into Sage Intacct with the right accounts and dimensions already assigned — no double data entry, no month-end cleanup.

See How it Works

How Data Moves

Customer & Account Records

Companies

Customers

Locations

Child Customers

Contacts

Contacts

Customer Status

Deactivation Trigger

Base Financial Configuration

Account Configuration

Account Information

GL Account Routing

Chart of Accounts

Item Catalog

Items

Payment Terms

AR Terms

Tax Configuration

Tax Rates / Tax Codes

Dimension Setup

Departments, Locations, Classes, Employees, Projects, Tasks, Cost Types, Warehouses

Record Type (AR Invoice or Sales Order)

Configurable

Transaction Definitions

Customer Hierarchy

Configurable

Company-only or Company + Location

Accounts Receivable

Jobs

Projects

Invoices

AR Invoices

Invoice Line Items

AR Invoice Lines

Library Items

Items (Catalog Match)

Tax Reconciliation

Invoice Tax Rate

Reporting Dimensions (Applied to Invoice Lines)

Service Lines

Departments

Office / Branch

Locations

Jobs

Projects

Technicians

Employees

Cost Codes

Tasks

Cost Types

Cost Types

Job / Item Class

Classes

Warehouse

Warehouses

Posting Rules

GL Accounts

Procurement and Inventory

Vendors

Vendors

Shipment Receipts

Purchasing Transactions

Shipment Returns

Return Receivers

Voided Receipts

Voided Purchasing Transactions

Stock Transfers

GL Journal Entries

Stock Adjustments

GL Journal Entries

Inventory Consumption

GL Journal Entries

Sales Order Fulfillment

GL Journal Entries

Sales Order Close / Reopen

GL Journal Entries

SELF-SERVICE GL ACCOUNT MAPPING

Finance owns the posting rules, so your team can update mappings as your chart of accounts evolves, and every invoice, receipt, and journal entry lands on the right GL accounts with no reclassification at close.

INTEGRATION SYNC LOG

Every invoice, customer update, and journal entry leaves a clear trail so your team can answer “did it make it into Intacct?” in seconds, not hours.

Tangible Outcomes

Key Benefits of the ServiceTrade and Sage Intacct Integration

One Customer Record, Zero Rework

Customer and location records stay aligned automatically, so updates made in one system appear in the other, without double data entry.

Invoices Land Ready to Post

Invoices post with GL accounts, departments, and project codes already assigned, no month-end reclassification.

Field Work Ties to Reporting

Each job in ServiceTrade maps to a project in Sage Intacct, so finance can report job-level profitability without spreadsheets.

Vendor Records Stay in Sync

Vendor records sync automatically to ServiceTrade and PartsManager, keeping procurement and field teams aligned.

Parts and Inventory, Connected

Purchase receipts and inventory movements from PartsManager post as journal entries automatically.

See Profitability by Service Line

Service lines map to departments, branches map to locations, and jobs map to projects — so finance can report by segment without re-coding.

FAQs

common questions

What data flows between ServiceTrade and Sage Intacct?

ServiceTrade syncs companies, locations, contacts, jobs, and invoices into Sage Intacct. Invoice line items carry your service line, branch, and job context into Intacct dimensions like department, location, and project. Customer and location updates in Sage Intacct flow back to ServiceTrade automatically, so both systems stay current.

Yes. The integration connects your existing Sage Intacct environment to ServiceTrade. During setup, your implementation team configures the mapping between your ServiceTrade data and your Intacct chart of accounts, dimensions, and posting rules to match your specific financial structure.

Your finance team can run profitability reports by service line, branch, or project without manual re-coding. Invoices arrive with consistent GL account and dimension tags, which reduces month-end reclassification and cleanup time. Controllers spend less time fixing entries and more time on real exceptions.

Most syncs are near real-time. When a job closes or an invoice is approved in ServiceTrade, data flows to Sage Intacct within minutes — not overnight. Customer and vendor updates from Sage Intacct flow back to ServiceTrade on the same near real-time basis.

The integration includes built-in error handling and automatic retry logic. If a sync fails, your team is notified and the system retries the operation automatically. Detailed error context helps your support team resolve issues quickly without manual data re-entry.

Yes. The integration ships with a proven baseline mapping, and your implementation team can tailor field mapping, dimension routing, and posting rules to match your specific Intacct configuration — including custom dimensions and account-specific logic.