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INTRODUCING STELLA

Eliminate busywork, apply institutional knowledge instantly, and move work that drives revenue.

AI-powered field service management for commercial contractors—maximize technician performance, streamline operations, and deliver digital-first customer experiences.

Manage parts purchasing and inventory across trucks and warehouses—connect parts to jobs so techs have what they need and billing stays accurate and on time.

Unified mobile inspections that streamline inspection workflows, generate compliance-ready reports, and turn findings into actionable deficiencies and repairs.

Purpose-built estimating and proposal automation for commercial service contractors—quote faster, standardize pricing, and connect cleanly from sale to service.

ServiceTrade AI

ServiceTrade AI helps field and office teams work faster by turning job data into insights opportunities, spotting issues early, and automating next steps.

Integrations

ServiceTrade Integrations connect your ERP, accounting, and other tools to reduce double entry, speed up billing, and keep data consistent across field and office teams.

Service Smarter. Scale Faster.

Building the Future for Commercial Contractors

About ServiceTrade

Commercial Contracting Success Begins Here

ServiceTrade is a best-in-class field service management platform that helps commercial fire protection and mechanical contractors achieve scalable growth. With more than a decade of innovation, ServiceTrade maximizes technician performance, streamlines operations, and delivers effortless online experiences that win and retain customers.

Unlike generic field service management tools, ServiceTrade is the only platform built specifically for the unique challenges of commercial contracting, including the persistent skilled labor shortage. We connect field and office operations via one integrated platform to help service businesses make confident decisions, accelerate growth, and thrive in an increasingly competitive market.

Our Mission

We partner with commercial trades to deliver technology that enhances technician productivity, improves customer experiences, and drives scalable growth.

Our Vision

We empower the commercial trades to thrive through innovative solutions. 

ServiceTrade Values

At ServiceTrade, we thrive in a culture where:

01.

We are Customer Obsessed

We begin with our customers’ needs and remain committed to their success by delivering meaningful results. We build trust through partnership, care, and shared wins.

02.

We are Resilient

We adapt, learn, and problem-solve with grit and grace. Through challenges, we lift each other up and keep moving forward — together.

03.

We are Evolving

We stay curious and open to change. We grow as individuals and as a team by thinking boldly, collaborating freely, and focusing on what matters.

04.

We are Weird

With humor and heart, we bring our full, creative selves—curious, confident, and a little quirky—to everything we do, knowing that our unique perspectives spark innovation and drive better results.

Executive Leadership

William Chaney

Chief Executive Officer

Billy Marshall

Founder, Strategic Advisor

Brian Smithwick

Founder, Chief Technology Officer

Darren Kennedy

Chief Customer Officer

Brook Bock

Chief Product Officer

Eric Schieck

Chief Revenue Officer

Adri Nowell

Chief Marketing Officer

Drew Peters

Chief Financial Officer

Amy Robertson

Chief People Officer

Oscar Moreno

Executive Vice President of Engineering

Trusted by 1,300+ Happy Customers

Careers at ServiceTrade

Explore career opportunities at ServiceTrade to join our CREW. A team of kind, curious people who are creating technology that empowers the commercial trades.